Creation of lifestyle through new financial services

As the society changes and technology evolves, values and lifestyle of customers diversify, requiring financial services that are even closer and more convenient. Seven Bank believes that innovation in financial services that are not influenced by prevailing concepts and equal opportunity is necessary.

Seven Bank will build new financial services that are not influenced by prevailing concepts while reflecting the diversifying lifestyles and the spread of sharing economy and offer new values conforming to the changes of time in daily life.

From the fall of 2023, we will progressively provide financial institutions with two new services: ATM Notification, where Seven Bank ATMs urge particular customers to confirm their registered personal information and take other actions; and ATM Teller, where our ATMs process applications for opening accounts, changing the registered information, and so forth. These services will enable customers to complete necessary procedures anytime at nearby Seven Bank ATMs in an easy, convenient, and secure manner. At the same time, financial institutions will benefit from enhanced customer contact points and streamlined operations, among other merits. Going forward, we will expand our network of collaboration to include services provided by nonfinancial operating companies, government, and other entities so that we can deliver new value to society.

As Seven Bank ATMs operating nationwide are capable of reading Individual Number Cards, anyone can make applications at our ATMs for registrating their Individual Number Card as a health insurance card. We will keep on working to develop and deliver services like these in cooperation with government.

An application is required in order to use an Individual Number Card as a health insurance card. Since March 2021, Seven Bank ATMs have been able to be used to make the required application.

All a user needs to do is to press the “マイナンバーカ ードでの手続き”(Individual Number Card procedures) on the ATM screen and follow the provided on-screen instructions. The application can be completed by entering one’s four-digit Individual Number Card PIN.

To further expand the number of our ATM users, we aggressively promoted new partnerships with fund transfer businesses other than just financial institutions as a new business category.

Smartphone ATM services allow customers to deposit and withdraw money without a card, using only their smartphones, by using an app to scan a QR code displayed on the ATM.We are working to offer this service by further increasing our partner companies so that more companies, not only our existing partner companies, but also settlement service providers that do not issue cash cards and/or those who provide settlement through smartphones can make use of Seven Bank ATMs.

The “ATM Receipt (cash receipt service)” allows customers to receive cash without having an account, meeting the needs of companies making payments to their customers in growing areas like e-commerce and the sharing economy.
After receiving a number by email or other method from the company, the customer can receive the cash at any time by simply entering that number into a Seven Bank ATM. Because the payment does not pass through a bank account, the company does not need to collect and manage customers’ account information, adding a level of convenience for both the company and the customer.

In addition to account services, Seven Bank creates new financial services that are not bound by conventional concepts, incorporating elements like responses to lifestyle diversification and the growth of the sharing economy. The “real-time money transfer function” supports the diversification of work styles in terms of finances, allowing companies to make a variety of remittances immediately, in cooperation with an outside service operator like an application programming interface (API) connection. For example, with the diversification of work styles, companies can use an immediate compensation service tied to the real-time money transfer function to pay employees for the work done on a specific day, allowing employees to receive the payment on the same day in the amount they want.