Cash Card PINs and Temporary PINs
How to reset your Cash Card PIN
（For Forgotten or Expired
Cash Card PIN）
If you have forgotten or can no longer use your cash card PIN, please reset your PIN.
By resetting, the "Cash Card PIN" will be unlocked.
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STEP1
Please issue a ”Temporary PIN"
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Temporary PIN issuance method and notification method
Cash Card Family Card Direct Banking Service 
Notification by emailClick here
to log on and follow the issuance procedure.
We will notify you to your registered email address.
Notification by postcard
Click here
to log on and follow the issuance procedure.
We will send it to your registered address in about a week.Homepage
Notification by postcard
Click here
for issuance procedure.
We will send it to your registered address in about a week.- ＊Customers who have not yet registered to Direct Banking Service, may be notified to their registered e-mail address.
Not available
Please use Direct Banking Service or Contact Center to complete the procedure.
Contact Center
Notification by postcard
After the procedure, we will send it to your registered address in about a week.
- ＊If there is a change of address, kindly inform us.
Notification by postcard
After the procedure, we will send it to your registered address in about a week.
- ＊Please inquire from the account holder.
- ＊If there is a change of address, kindly inform us.
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STEP2
Please have your "temporary PIN" and cash card ready.
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Please have the following ready.
(Provided by Seven Bank following account opening)- 1.Temporary PIN (provided via email or postal mail (postcard))
- 2.Cash card (sent out via postal mail)
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STEP3
Please choose the method most convenient for you.
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Direct Banking Service
If logging in for the first time, please click on "
Logon.
Register for Direct Banking Service.
Register for Direct Banking Service.
Otherwise, click on " Logon.
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How to change your Cash Card PIN
Please choose the method most convenient for you.
Direct Banking Service
If logging in for the first time, please click on "
Register for Direct Banking Service.
Register for Direct Banking Service.
Otherwise, click on "
Logon.
Logon.
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You cannot withdraw funds from ATMs, use the Direct Banking Service, or conduct other such transactions with a temporary PIN. Have the "temporary PIN" you received via email or postal mail (postcard) and your cash card ready, then change your PIN to any "cash card PIN" desired.
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Your cash card PIN is an important piece of information used for customer confirmation when making transactions at ATMs, etc. Do not tell anyone your cash card PIN or otherwise make it known.
Avoid using alphanumeric characters that can be easily guessed by others, such as your name, date of birth (combinations of Western calendar year/Japanese calendar year, month and day), your registered telephone number, the same numeric characters repeated, or your vehicle license plate number.
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You can change your cash card PIN from Seven Bank ATMs or through the Direct Banking Service. You can use your cash card with your new PIN immediately after changing it.
For Debit Service account holders who lost their Debit PIN, confirm here.- If you experience any difficulties in issuing a temporary PIN number, please contact our Contact Center.
