Realization of multicultural symbiosis

The society and the economy are being increasingly globalized and the number of foreigners visiting and living in Japan is increasing every passing year. Seven Bank believes that it is necessary for people of different nationalities and races recognize each other’s culture and live together by building relationships based on an equal footing.

Seven Bank will comprehensively support foreigners to have fulfilling daily lives in Japan through the offering of a convenient and comfortable activity platform including financial services in an approach in which organizations from various positions such as administration, businesses, NPOs, foundations and volunteer groups aim to solve social issues by overcoming the boundaries of organizations and pooling their respective strengths (collective impact).

Seven Bank’s international money transfer services allow funds to be sent overseas quickly from more than 27,000 Seven Bank ATMs across Japan, as well as by personal computer and smartphone. The ATM transaction screen and Contact Center services are available in ten languages, allowing non-Japanese customers who are uncomfortable speaking Japanese to use the services with peace of mind.

To enhance the convenience of our international money transfer services, we offer the “International Money Transfer App,” which provides transfer rate information, video guidance on transfer procedures and a search function for available recipient locations worldwide. Also, this app can be accessed in nine languages—Japanese, English, Tagalog, Chinese, Portuguese, Spanish, Vietnamese, Indonesian and Thai.

Seven Bank offers comprehensive financial services targeting foreign residents in Japan through a broad lineup of financial products and services to make their lives in Japan convenient and comfortable.

With the addition of VIVA VIDA MEDICAL LIFE Co., Ltd. (hereinafter VML), a provider of insurance products designed for foreign residents, to its subsidiaries in November 2022, the Seven Bank Group began offering insurance products. Foreign nationals living in Japan have been facing high barriers to taking out insurance policies in Japan, such as high premium costs and complicated procedures involved. By delivering adequate compensation based on reasonably priced insurance policies, VML spreads a safety net for foreign nationals and contributes to making their lives more secure.