Using Your Debit Card with Peace of Mind (Members’ Website, MyJCB)
EnglishEN
On MyJCB, a website only for JCB members, you can change various settings and check your debit card statements.
You can jump to the MyJCB website from the Seven Bank Direct Banking Service website.
Services available
- ・Check the JCB debit card statements
- ・Check and change the JCB debit card limit
- ・Receive a JCB debit card PIN notification
- ・Other procedures (change of the closing date for limit management, registration or cancellation of the restriction on use of the debit card service, change of the ID or password for MyJCB, request for pamphlets and other materials, registration for campaigns, etc.)
Check debit card statements
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Log on to the Direct Banking Service to use MyJCB
Change debit card limit
In order for customers to safely use the debit card service, a limit is set, limiting any damage in the event of unauthorized use by a third party.
Debit limits
| Default amount | Maximum settable limit | |||
|---|---|---|---|---|
| Shopping | Japan |
Once ＊1 |
500,000 yen |
2 mil. yen |
|
One day |
500,000 yen |
2 mil. yen |
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|
One month |
500,000 yen |
2 mil. yen |
||
| Overseas |
Once ＊1 |
500,000 yen |
2 mil. yen |
|
|
One day |
500,000 yen |
2 mil. yen |
||
|
One month |
500,000 yen |
2 mil. yen |
||
| Shopping in total (in Japan/overseas) ＊2 |
Once ＊1 |
- |
- |
|
|
One day |
500,000 yen |
2 mil. yen |
||
|
One month |
500,000 yen |
2 mil. yen |
||
| Withdrawal of local currency overseas |
Once |
100,000 yen |
100,000 yen |
|
|
One day |
100,000 yen |
100,000 yen |
||
|
One month |
500,000 yen |
2 mil. yen |
||
You can check and change your limit on MyJCB. You can use MyJCB from the Direct Banking Service.
- ※1You may not be able to use the contactless payment method at some stores if the payment amount exceeds a certain limit. In this case, insert your cash card into the terminal device.
- ※2You can use your debit card for shopping up to the limit for "shopping in total (in Japan/overseas)," which is the sum of the amount of shopping in Japan and the amount of shopping overseas.
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Log on to the Direct Banking Service to use MyJCB
- ＊MyJCB is available in Japanese (including emails and notifications).
Request debit card PIN notification
If you have forgotten you debit card PIN, please request a debit card PIN Notification via MyJCB. You can access the MyJCB website from the Direct Banking Service website.
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Log on to the Direct Banking Service to use MyJCB
Use J/Secure Service
J/Secure is a service for authenticating the identity of customers by having them enter a one-time password (a password that is valid only one time) or their MyJCB password (a registered password) as necessary when they use JCB cards for shopping online at J/Secure Member Stores, and using additional customer information (e.g., information on the devices used) for the purpose of authentication.
To prevent illegal use of your JCB card by a third party, please register with J/Secure.
- ＊ For more information on J/Secure, click here (the JCB website will open)
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J/Secure Service is available at member merchants posting the logo shown on the left.
- ＊Some merchants may not post this logo.
- ＊The number of J/Secure member merchants is increasing.
Authentication method
If necessary, identity authentication is conducted by a predetermined method from among the following.
- -One-time password (a password that is valid only one time)
- -MyJCB password
- ＊ To enhance safety in the use of cards for our customers, we will change their authentication method for online shopping from using a MyJCB password to using a one-time password. You can change the authentication method to the one-time password authentication yourself via MyJCB, a website only for JCB members.
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We will send you a one-time password by sending an email to your registered email address or an SMS to your registered cell phone number.
You can check and change your registered information by selecting "Customer Services" on the Direct Banking Service website, and then clicking "Change Personal Information (Address, Telephone Number, Occupation, etc.) or "Register or Change Email Address."
For more information on a one-time password, click here (the JCB website will open).
How to register with J/Secure
To register, access the MyJCB website via the Direct Banking Service.
You can register and use J/Secure free of charge.
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Log on to the Direct Banking Service to use MyJCB
Flow of use of J/Secure at member merchants
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STEP1
Shop online.
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STEP2
Enter your card information (e.g., debit card number, expiry date).
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STEP3
A password entry screen will be displayed.
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- ＊A password entry screen will not be displayed if authentication by password is judged to be unnecessary based on your online transaction information and device information.
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STEP4
Confirm that the personal message displayed on the password entry screen (*1) matches the one you registered in advance, and then enter a one-time password (a password that is valid only one time) (*2) or your MyJCB password and click "Send."
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- ＊1For more information about the personal message, click here.
- ＊2We will send you a one-time password by sending an email to your registered email address or an SMS to your registered cell phone number.
- ＊1For more information about the personal message, click here.
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Fraud detection analysis
After receiving your request for authentication by J/Secure, Seven Bank will provide your device information and online transaction information to the fraud detection service provider (LexisNexis Risk Solutions) to conduct fraud detection analysis.
LexisNexis Risk Solutions will store the information used for analysis for a certain period of time after converting that information into a format from which your identity cannot be directly recognized, and will use the converted information in conducting fraud detection analysis for other organizations.
- ・Device information
Information concerning a PC, smartphone, tablet or any other device you used upon conducting an online transaction - ・Online transaction information
Transaction information including your name, email address, telephone number, address for the delivery of the purchased goods, and address for the delivery of the invoice, which you entered on the purchase screen, etc. at the member store
For more information about J/Secure and fraud detection analysis, click here.
You need a Seven Bank Account to apply for the Debit Card Service.
Customers who have a Seven Bank Account
(Change to the Cash Card with Debit Card Service)
Customers who do not have a Seven Bank Account