December 15, 2020

Notification

New Year Holiday Closure of the JCB Debit Card Information Desk

We hereby inform our customers using Cash Cards with Debit Card Service of the schedule of the new year holiday closure of the JCB Debit Card Information Desk.
We apologize for any inconvenience this may cause and ask for your understanding.

[JCB Debit Card Information Desk]: Tel: 0570-099-766 (charged) Service hours: 9:00 a.m. to 5:00 p.m.

[Details of the change (non-business days)]

Before change: Open 365 days a year
After change: Closed on the new year holidays [from December 31 to January 3]

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Whether the desk will be open on December 30 may depend on the year.
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The JCB Lost/Stolen Service Desk (0120-794-082）is open 24 hours a day, 365 days a year.