Article 5 (Identity Verification upon Account Opening, etc.)
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Article 5 (Identity Verification upon Account Opening, etc.)
- 5.In order to check your identity verification document that you took a photo of using a smartphone app , we may confirm the issuance of the document and details thereof with the issuer.
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Article 12 (Service Available Hours)
The direct banking service and the Bank’s ATMs shall be available during the hours prescribed by the Bank. The Alliance Partners’ ATMs shall be available during the hours prescribed by the respective Alliance Partner.
In the event of any maintenance or large-scale upgrading of the Bank’s information systems, the Bank may choose to suspend or discontinue all or any of its transactions or banking services. In such cases, the Bank shall make a prior announcement regarding such suspension or discontinuation on its website or by any other method prescribed by the Bank. In addition, the Bank may suspend or discontinue any transactions or services due to any failure occurring in respect of telecommunication devices or lines or other information and communication systems.
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Article 12 (Available Hours for Service)
- 1.The direct banking service and the Bank’s ATMs shall be available during the hours prescribed by the Bank. The Alliance Partners’ ATMs shall be available during the hours prescribed by the respective Alliance Partner.
- 2.In the event of any maintenance or large-scale upgrading of the Bank’s information systems, or when the Bank judges it difficult to provide its services to customers properly, the Bank may choose to suspend or discontinue all or part of its transactions or banking services.
- 3.In the event of any cyber incident or when it is necessary for the protection of customers for any other reasons, the Bank may choose to suspend or discontinue all or part of its transactions or banking services.
- 4.In such cases, the Bank shall make a prior announcement regarding such suspension or discontinuation on its website or by any other method prescribed by the Bank. In addition, the Bank may suspend or discontinue any transactions or services due to any failure occurring in respect of telecommunication devices or lines or other information and communication systems.
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Article 15 (Handling of Personal Information)
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Article 15 (Handling of Personal Information)
- 3.The customer gives consent to the Bank to provide the following information concerning the customer to Caulis Inc. and ACSiON, Ltd., which are service providers operating fraud detection services (hereinafter referred to as the "fraud detection service providers"), for the following purposes of use, and also gives consent to the fraud detection service providers to provide the fraud detection results to the Bank.
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- (1) Purposes of use by the fraud detection service providers
- The fraud detection service providers will use the information received from the Bank for the following purposes by checking it against the personal information or individual-related information they possess:
- ・Detecting impersonation or other fraudulent transactions
- ・Studying new services that will contribute to improvement of the soundness of various online transactions
- ・Providing the detection results to the Bank.
- (2) Items of information to be provided
- ・Identity information
- ・Transaction information
- ・Device information, etc.
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