September 30, 2022

Notice

Partial revision of "Description of Handling Personal Information from Customers"

Please be informed that the "Description of Handling Personal Information from Customers" will be partially revised as follows:

[Rules, etc. subject to revision]

・Description of Handling Personal Information from Customers

[Revised locations]

2. Purpose of Use for Personal Information
9. Outsourcing the Handling of Personal Information
13. Provision and Use of Personal Information by a Personal Credit Information Agency and Their Affiliated Members
※Details are as follows.

[After revision]

2. Purpose of Use for Personal Information

1.Description of Services

1.Deposits, currency exchanges, money exchanges, loans, foreign exchanges, and associated services
2.Regional revitalization services, services that may be legally provided by banks and any other services incidental thereto
3.Other services that permit banks to perform operations and their associated services (including services in which future bank processing is permitted)

2.Purpose of Use

Type of Information	Purpose of Use
Application information and transaction information of customers	・For processing applications for opening accounts, financial products such as loans or services
Identification information and transaction information of customers	・For identity verification based on the Act on Prevention of Transfer of Criminal Proceeds, etc., or for confirming the eligibility for use of financial products and services, etc. ・For providing financial products and services, as well as for responding to inquiries. ・For confirming the eligibility for and implementing campaigns ・For determining the use and managing transactions, such as management of the due date of deposit transactions and loan transactions, etc. ・For making reports on transaction results and deposit balances, etc. ・For processing administrative matters concerning transactions with the customers ・For providing information to a third party within the scope required to carry out related services, such as providing personal information to an authorized (member) personal credit information agency in conducting the credit business, etc. ・For exercising rights or performing duties based on an agreement with the customer or in accordance with relevant laws, etc. ・For all types of proposals related to products and services of alliance partners, etc. () ・For all types of proposals related to financial products and services, such as sending direct mails, etc. () ・For assessing appropriateness of providing financial products and services, such as assessment based on the principle of suitability, etc. ・For preventing financial crimes by way of data analysis () ・For market research, such as identifying the advertisement which led to applications, etc. () ・For carrying out consigned services appropriately when all or some of the personal information processing services have been consigned from another business operator, etc.
Security camera data of customers	・For preventing financial crimes by data analysis ・For using for the purpose of development of products and services and market research, after processing data so as to make the faces unidentifiable, and preparing statistic information such as transaction ratio, etc. by analyzing the customers' actions upon using the ATMs
Telephone call log, address, terminal information, etc. of customers	・For identifying identify thefts, etc.
Transaction information of customers and voice data of inquiries from customers	・For researching and developing financial products and services by carrying out data analysis and questionnaires, etc.
Any and all information of customers	・Otherwise for carrying out customer transactions appropriately and smoothly

These include usage by way of analyzing the transaction information, browsing history, attribute information, etc. of the customers.

9. Outsourcing the Handling of Personal Information

When outsourcing the handling of personal information in accordance with the outsourcing of services, Seven Bank shall conclude an agreement with the outsourcee (which is selected based on the standards prescribed by Seven Bank) concerning the handling of personal information and shall outsource the services so that the personal information is not used for any other service which is not outsourced by Seven Bank, and so that security control measures are taken and maintained in accordance with the Seven Bank Privacy Policy and related rules and regulations.
With regard to any foreign outsourcee, Seven Bank shall provide information regarding the necessary measures to ensure the continuous implementation of the equivalent action, etc. and other matters as provided in Article 18, Paragraph 3 of Ordinance for Enforcement of the Act on the Protection of Personal Information.

13. Provision and Use of Personal Information by a Personal Credit Information Agency and Their Affiliated Members
2. Regarding personal credit information agencies to which Seven Bank is a member, Seven Bank shall jointly use personal information, as indicated below, in accordance with item 3 in paragraph 5 of Article 27 as prescribed in the Act on the Protection of Personal Information.

【1】Personal data items that are jointly used
Information posted in public records (Name, address, intention of bankruptcy, date, etc.)

【2】Scope of joint users
Members of the Personal Credit Information Center and Japanese Bankers Association
(Note)Personal Credit Information Center is a personal credit information agency set up and operated by the Japanese Bankers Association. Eligibility and membership are described below.
a.A bank that is a full member of the Japanese Bankers Association
b.Banks not listed in item "a." or a financial institution that is considered the equivalent of a bank by laws and ordinances.
c.A government related financial institution or an organization that conforms to this d.A credit guarantee corporation that was established based on the Credit Guarantee Corporation Act.
e.A corporation, which operates a credit business related to individuals, that is recommended by a member for which item a., b. or c. applies.
【3】Purpose of use
Credit assessment of one's own business for a member of the Personal Credit Information Center.

【4】Name, address and the name of representative of the person responsible for the management of personal data:
Japanese Bankers Association
1-3-1 Marunouchi, Chiyoda-ku, Tokyo
For the name of representative, please see "4. Concerning the Joint Use of Personal Data" – "(1) Joint Use of Information Provided via Official Gazette" – "D. Name of the Person Responsible for the Management of Personal Data" in the following website:

https://www.zenginkyo.or.jp/pcic/privacy/

For the revised regulations, please see the following weblink.
https://www.sevenbank.co.jp/english/support/privacy2.html

[Date of revision]
September 30, 2022