September 19, 2023

Notice

Partial Revision to the Seven Bank Account Terms and Conditions

The Seven Bank Account Terms and Conditions will be partially revised as follows.

[Terms and conditions revised]
Seven Bank Banking Terms and Conditions

[Details of revision]
Article 5 (Identity Verification upon Account Opening, etc.)
Introduction of an additional method for verifying the customer’s identity

Article 18 (Announcement, Notice, etc.)
Introduction of an additional method for giving notice to the customer

[Comparison Table]

Before revision	After revision
Article 5 (Identity Verification upon Account Opening, etc.) 1. Upon opening an Account for a customer, the Bank shall verify the customer’s identity in the manner prescribed by the Bank pursuant to applicable laws and regulations. 2. The process of verifying the customer’s identity upon the opening of an Account shall be carried out by either of the following methods, each of which shall conform to the Bank’s procedures: （1）the method where the customer submits his/her identification documents to the Bank, upon which the Bank sends the transaction documents to the customer’s registered home address; or （2）the method where the customer sends an image(s) of his/her identification document(s) with a photo and an image of his/her face to the Bank online. 3. The Bank shall not conduct the opening of an Account if the customer is deemed to be ineligible under Article 1. In addition, the Bank may decide not to conduct the opening of an Account in any of the following cases. The Bank shall not be liable for any damage that may be incurred by the customer as a result of the Bank’s not conducting the opening an Account as aforesaid: （1）the transaction documents are sent back to the Bank; （2）the Bank is unable to reach the customer despite its attempts to contact the customer at the registered telephone number, home address, etc. when the Bank deemed it necessary to contact the customer in relation to the process of opening an Account; or （3）the Bank deems that any of the information reported or registered by the customer is questionable. 4. The customer shall notify the Bank if he/she falls under either of the two conditions defined in the Act for Prevention of Transfer of Criminal Proceeds and other laws (which refers to laws under which the Bank is subject to the obligation to confirm the matters prescribed in such laws when conducting a transaction with a customer) when or after the customer opens an Account: （1）The customer is/was the head of a foreign state or occupies/occupied an important position in the government, the central bank or any other similar entity of a foreign state; or （2）The customer is a family member of a person who falls under (1) above or satisfies any of the other conditions prescribed by the Bank. 5. In order to check your identity verification document ~~that you took a photo of using a smartphone app~~ , we may confirm the issuance of the document and details thereof with the issuer. Article 18 (Announcement, Notice, etc.) 1. Notice to the customer shall be given by posting on the Bank’s website, use of the email notice service whereby email messages are sent to the customer’s registered email address, online notice available for viewing on the screens of the direct banking service, ATMs and the Bank App, delivery of written notice to the customer’s registered home addresses or telephone communication. 2. If the Bank sends any notice or document addressed to the registered e-mail address, the registered name or the registered home address, such notices or documents shall be deemed to have reached the customer at the time it would have normally reached the customer, even in the case of any delay in or failure of delivery. 3. Certain document(s) prescribed by the Bank shall be regularly delivered by postal mail to the registered addresses of the customer. The customers may not request the Bank to discontinue such delivery. 4. If any notice that the Bank sent to the registered email address, the registered name or the registered home address fails to reach the customer, the Bank may discontinue the delivery of such notices and attachments and limit all or any of the transactions with the customer or terminate the customer’s Account.	Article 5 (Identity Verification upon Account Opening, etc.) 1. Upon opening an Account for a customer, the Bank shall verify the customer’s identity in the manner prescribed by the Bank pursuant to applicable laws and regulations. 2. The process of verifying the customer’s identity upon the opening of an Account shall be carried out by either of the following methods, each of which shall conform to the Bank’s procedures: （1）the method where the customer submits his/her identification documents to the Bank, upon which the Bank sends the transaction documents to the customer’s registered home address; （2）the method where the customer sends an image(s) of his/her identification document(s) with a photo and an image of his/her face to the Bank online; or （3） the method where the customer sends the IC chip data of his/her identification document(s) with a photo and an image of his/her face to the Bank online. 3. The Bank shall not conduct the opening of an Account if the customer is deemed to be ineligible under Article 1. In addition, the Bank may decide not to conduct the opening of an Account in any of the following cases. The Bank shall not be liable for any damage that may be incurred by the customer as a result of the Bank’s not conducting the opening an Account as aforesaid: （1）the transaction documents are sent back to the Bank; （2）the Bank is unable to reach the customer despite its attempts to contact the customer at the registered telephone number, home address, etc. when the Bank deemed it necessary to contact the customer in relation to the process of opening an Account; or （3）the Bank deems that any of the information reported or registered by the customer is questionable. 4. The customer shall notify the Bank if he/she falls under either of the two conditions defined in the Act for Prevention of Transfer of Criminal Proceeds and other laws (which refers to laws under which the Bank is subject to the obligation to confirm the matters prescribed in such laws when conducting a transaction with a customer) when or after the customer opens an Account: （1）The customer is/was the head of a foreign state or occupies/occupied an important position in the government, the central bank or any other similar entity of a foreign state; or （2）The customer is a family member of a person who falls under (1) above or satisfies any of the other conditions prescribed by the Bank. 5. In order to check your identity verification document, we may confirm the issuance of the document and details thereof with the issuer. Article 18 (Announcement, Notice, etc.) 1. Notice to the customer shall be given by posting on the Bank’s website, use of the email notice service whereby email messages are sent to the customer’s registered email address, online notice available for viewing on the screens of the direct banking service, ATMs and the Bank App, delivery of written notice to the customer’s registered home addresses, telephone communication or short message services (SMS). 2. If the Bank sends any notice or document addressed to the registered e-mail address, the registered name, the registered home address,etc.,such notices or documents shall be deemed to have reached the customer at the time it would have normally reached the customer, even in the case of any delay in or failure of delivery. 3. Certain document(s) prescribed by the Bank shall be regularly delivered by postal mail to the registered addresses of the customer. The customers may not request the Bank to discontinue such delivery. 4. If any notice that the Bank sent to the registered email address, the registered name, the registered home address, etc. fails to reach the customer, the Bank may discontinue the delivery of such notices and attachments and limit all or any of the transactions with the customer or terminate the customer’s Account.

Before revision

After revision

Article 5 (Identity Verification upon Account Opening, etc.)

1.

Upon opening an Account for a customer, the Bank shall verify the customer’s identity in the manner prescribed by the Bank pursuant to applicable laws and regulations.
2.

The process of verifying the customer’s identity upon the opening of an Account shall be carried out by either of the following methods, each of which shall conform to the Bank’s procedures:
（1）the method where the customer submits his/her identification documents to the Bank, upon which the Bank sends the transaction documents to the customer’s registered home address; or
（2）the method where the customer sends an image(s) of his/her identification document(s) with a photo and an image of his/her face to the Bank online.
3.

The Bank shall not conduct the opening of an Account if the customer is deemed to be ineligible under Article 1. In addition, the Bank may decide not to conduct the opening of an Account in any of the following cases. The Bank shall not be liable for any damage that may be incurred by the customer as a result of the Bank’s not conducting the opening an Account as aforesaid:
（1）the transaction documents are sent back to the Bank;
（2）the Bank is unable to reach the customer despite its attempts to contact the customer at the registered telephone number, home address, etc. when the Bank deemed it necessary to contact the customer in relation to the process of opening an Account; or
（3）the Bank deems that any of the information reported or registered by the customer is questionable.
4.

The customer shall notify the Bank if he/she falls under either of the two conditions defined in the Act for Prevention of Transfer of Criminal Proceeds and other laws (which refers to laws under which the Bank is subject to the obligation to confirm the matters prescribed in such laws when conducting a transaction with a customer) when or after the customer opens an Account:
（1）The customer is/was the head of a foreign state or occupies/occupied an important position in the government, the central bank or any other similar entity of a foreign state; or
（2）The customer is a family member of a person who falls under (1) above or satisfies any of the other conditions prescribed by the Bank.
5.

In order to check your identity verification document ~~that you took a photo of using a smartphone app~~ , we may confirm the issuance of the document and details thereof with the issuer.

Article 18 (Announcement, Notice, etc.)

1.

Notice to the customer shall be given by posting on the Bank’s website, use of the email notice service whereby email messages are sent to the customer’s registered email address, online notice available for viewing on the screens of the direct banking service, ATMs and the Bank App, delivery of written notice to the customer’s registered home addresses or telephone communication.
2.

If the Bank sends any notice or document addressed to the registered e-mail address, the registered name or the registered home address, such notices or documents shall be deemed to have reached the customer at the time it would have normally reached the customer, even in the case of any delay in or failure of delivery.
3.

Certain document(s) prescribed by the Bank shall be regularly delivered by postal mail to the registered addresses of the customer. The customers may not request the Bank to discontinue such delivery.
4.

If any notice that the Bank sent to the registered email address, the registered name or the registered home address fails to reach the customer, the Bank may discontinue the delivery of such notices and attachments and limit all or any of the transactions with the customer or terminate the customer’s Account.

Article 5 (Identity Verification upon Account Opening, etc.)

1.

Upon opening an Account for a customer, the Bank shall verify the customer’s identity in the manner prescribed by the Bank pursuant to applicable laws and regulations.
2.

The process of verifying the customer’s identity upon the opening of an Account shall be carried out by either of the following methods, each of which shall conform to the Bank’s procedures:
（1）the method where the customer submits his/her identification documents to the Bank, upon which the Bank sends the transaction documents to the customer’s registered home address;
（2）the method where the customer sends an image(s) of his/her identification document(s) with a photo and an image of his/her face to the Bank online; or
（3） the method where the customer sends the IC chip data of his/her identification document(s) with a photo and an image of his/her face to the Bank online.
3.

The Bank shall not conduct the opening of an Account if the customer is deemed to be ineligible under Article 1. In addition, the Bank may decide not to conduct the opening of an Account in any of the following cases. The Bank shall not be liable for any damage that may be incurred by the customer as a result of the Bank’s not conducting the opening an Account as aforesaid:
（1）the transaction documents are sent back to the Bank;
（2）the Bank is unable to reach the customer despite its attempts to contact the customer at the registered telephone number, home address, etc. when the Bank deemed it necessary to contact the customer in relation to the process of opening an Account; or
（3）the Bank deems that any of the information reported or registered by the customer is questionable.
4.

The customer shall notify the Bank if he/she falls under either of the two conditions defined in the Act for Prevention of Transfer of Criminal Proceeds and other laws (which refers to laws under which the Bank is subject to the obligation to confirm the matters prescribed in such laws when conducting a transaction with a customer) when or after the customer opens an Account:
（1）The customer is/was the head of a foreign state or occupies/occupied an important position in the government, the central bank or any other similar entity of a foreign state; or
（2）The customer is a family member of a person who falls under (1) above or satisfies any of the other conditions prescribed by the Bank.
5.

In order to check your identity verification document, we may confirm the issuance of the document and details thereof with the issuer.

Article 18 (Announcement, Notice, etc.)

1.

Notice to the customer shall be given by posting on the Bank’s website, use of the email notice service whereby email messages are sent to the customer’s registered email address, online notice available for viewing on the screens of the direct banking service, ATMs and the Bank App, delivery of written notice to the customer’s registered home addresses, telephone communication or short message services (SMS).
2.

If the Bank sends any notice or document addressed to the registered e-mail address, the registered name, the registered home address,etc.,such notices or documents shall be deemed to have reached the customer at the time it would have normally reached the customer, even in the case of any delay in or failure of delivery.
3.

Certain document(s) prescribed by the Bank shall be regularly delivered by postal mail to the registered addresses of the customer. The customers may not request the Bank to discontinue such delivery.
4.

If any notice that the Bank sent to the registered email address, the registered name, the registered home address, etc. fails to reach the customer, the Bank may discontinue the delivery of such notices and attachments and limit all or any of the transactions with the customer or terminate the customer’s Account.

[Date of revision]
September 26, 2023