February 2, 2023

Thank you for your continued use of Seven Bank.

In order to ensure that our customers can use the Direct Banking Service more securely, we will introduce the app authentication function as of Monday, February 20, 2023 (tentative).

App authentication is an authentication method whereby customers take the steps to express their approval using the SEVEN BANK Money Transfer App or Seven Bank International Money Transfer App when they conduct transactions via the Direct Banking Service using their computer or smartphone.
By this method where customers register transactions via the Direct Banking Service (first route) and then approve the transactions via the app (second route), they can prevent unauthorized transactions even in the event that their password is stolen by a third party.

When you have set up the app, the following transactions under the Direct Banking Service will be subject to app authentication (you will not need to enter the confirmation number).

【Major transactions subject to app authentication】
・Registration for Direct Banking Service
・Logon
・Change of customer information
・Money transfer to a newly designated account
・New setting of automatic money transfer
・Online payment service
・Account linking service

【How to register】
Transfer App, or update the app to the latest version to be distributed on or after February 20, 2023, the authentication method for the Direct Banking Service will be changed to app authentication.

Upon the introduction of the app authentication function, we will discontinue the Smartphone Authentication Service (VIP Access) as of Tuesday, March 21, 2023 (tentative).
(We will stop accepting applications for registration for the Smartphone Authentication Service as of Sunday, February 19, 2023 (tentative).)

We apologize for any inconvenience this may cause to users of the Smartphone Authentication Service, and we request them to use the app authentication function on or after Monday, February 20, 2023.

[To customers whose transfer limit under the Direct Banking Service is set at 1,010,000 yen or more]

For customers who have not registered for app authentication by the time the Smartphone Authentication Service is discontinued and whose transfer limit under the Direct Banking Service is set at 1,010,000 yen or more, their transfer limits will be reduced to 1,000,000 yen automatically after the service is discontinued.
If you wish to transfer more than 1,000,000 yen via the Direct Banking Service after the Smartphone Authentication Service is discontinued, please register for app authentication and change the transfer limit via the Direct Banking Service.

We will continue to provide services that our customers can use conveniently and with peace of mind.
We appreciate your ongoing use of our services.

[Reference] Notice dated February 17, 2022
　[Important] Discontinuance of Smartphone Authentication Service
[Reference] Notice dated July 28, 2022
　[Important] Postponement of Discontinuance of Smartphone Authentication Service