• ・ 【Direct Banking Service】【Seven Bank International Money Transfer App】Unavailability of Seven Bank Account Services at Night on Wednesday, November 20, 2024
• ・ Information regarding temporary closure of some contact center. (152KB)
• ・ Notice of Unavailability of Seven Bank Account Services due to System Maintenance
• ・ Money Transfers to Cryptoasset Exchange Service Providers
• ・ Information regarding temporary closure of some contact center. (151KB)
• ・ [Important] Notice of Unavailability of Services due to System Maintenance
• ・ Notice of Partial Unavailability of Seven Bank Account Services due to System Maintenance
• ・ Notice of Cash Card Design Renewal and Partial Revision of Seven Bank Account Terms and Conditions
• ・ [Important] Introduction of App Authentication Function and Discontinuance of Smartphone Authentication Service
• ・ [Important] Notice of Unavailability of Services due to System Maintenance
• ・ [Important] Postponement of Discontinuance of Smartphone Authentication Service
• ・ Early hours on Thursday, July 14, 2022 Partial Restrictions on Services via Seven Bank Accounts
• ・ [Important]Submission Request for Photocopy of Residence Card
• ・ Request for Checking Customer Information
• ・ [Important] Discontinuance of Smartphone Authentication Service
• ・ [Important] Discontinuance of "Seven Bank App Bankbook" Service
• ・ Beware of Voice Phishing (Vishing) Scams
• ・ Notice of the change in reduction of staff for telephone inquiries due to re-expansion of the COVID-19.
• ・ Notice of Introduction of Unused Account Management Fee
• ・ Revision to the "Debit Card Service Terms and Conditions" upon the Introduction of "J/Secure ™2.0"
• ・ Notice of Partial Delay in Customer Service Procedures Prompted by the Spread of the Novel Coronavirus
• ・ [Important] Discontinuance of acceptance of applications for Paper Statement Mailing Service
• ・ [Important] Discontinuance of "Seven Bank App Bankbook" (Smartphone App) Service
• ・ [Important] Partial Revision to the SevenBank Banking Terms and Conditions
• ・ [Notice] Renewal of Cash Card with Debit Card Service
• ・ [Important] Notice of Temporary Unavailability of Services due to System Update for the Direct Banking Service (Internet Banking Service for Individual Customers)
• ・ [Important] Partial Revision to the SevenBank Banking Terms and Conditions
• ・ [Important] Discontinuance of the acceptance of registered seals and registered signatures in procedures for Seven Bank services
• ・ Mobile Banking Service and Issuance of Family Cards to Be Discontinued
• ・ Regarding the change in the Business Hours in Contact Center for telephone inquiries. (PDF / 111KB)
• ・ Announcement regarding our response to prevent the spread of the novel coronavirus infection with the lifting of the declaration of the state of emergency(PDF / 95KB)
• ・ Identity Verification Method upon Opening Account To Be Changed
• ・ [Important] Partial Revision to the Seven Bank Account Terms and Condition
• ・ Notice of Changes in the nanaco Point Rates under the Debit Card Service
• ・ Submitting Your Individual Number (My Number)
• ・ [Important] Revision of Fees for Paper Statement Mailing Service
• ・ Notice of Revision of Allowable Maximum Transfer Limit under Direct Banking Service
• ・ 【Point Service】Discontinuation of Awarding of Points for Some Types of Transactions
• ・ Notice of customer inquiry contact and business hours change(PDF / 177KB)
• ・ Notice of Reduction of Transfer Limit for Customers Who Have Not Made Money Transfers via Direct Banking Service for Certain Period
• ・ Seven Bank Services to Be Affected by the Integration of Encryption Systems (TLS) for "MyJCB"
• ・ [Notice] Discontinuation of Acceptance of Seven Bank Cash Cards with Debit Card Service at Some Member Merchants.
• ・ [Alert] Please be aware of Mobile malware
• ・ Be aware of crimes that use unauthorized pop-up windows and attempt to steal information such as a PIN that is required for Direct Banking Service transactions.
• ・ [Important] Seven Bank Account Usage Restrictions
• ・ Do You Have a Seven Bank Cash Card You Have Not Used for a Long Time?